Help centre
How Organic Forward works
Short guides to each part of the portal, written for the person using it. No account needed to read them.
8 guides matching all topics
Review & going live
Everything you list — your brand, your products, an association profile — goes through a quick review before it appears in the public directory. This page explains what that mea…
Read the guideImport your catalog from your shop
Your products already live in your webshop. Don't retype them.
Read the guideAccount Assistant
The Account Assistant is a chat that helps you manage your catalogue in plain words. You can ask it to add a product, update one, add a photo, or import a whole price list — and…
Read the guideOffers & negotiation
When buyers save your products to their lists, you can send them a time-limited offer — and when they respond, you negotiate the price right inside your Messages, with every ste…
Read the guideAnalytics
Your Analytics tab shows how buyers find and use your listings — and where your leads come from. Everything is measured by the platform itself: no ad trackers, no cookies from o…
Read the guideVideo and voice calls
Talk to a buyer or supplier without leaving the conversation. Calls happen on Organic Forward's own meeting rooms, so there is nothing to install, no account to create anywhere…
Read the guideConnect your CRM
Your leads shouldn't live in two places. Connect your CRM — GoHighLevel, HubSpot or Pipedrive — and every buyer who contacts you on Organic Forward shows up in your own pipeline…
Read the guideWebhooks
Webhooks push your leads out of Organic Forward the moment they happen — into your CRM, your automation tool, or anything else with a URL. No copying, no checking two inboxes: a…
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