Offers & negotiation
For members of Organic Forward. Updated 2026-07-13 (module launch).
When buyers save your products to their lists, you can send them a time-limited offer — and when they respond, you negotiate the price right inside your Messages, with every step recorded.
If you sell
See the demand. My Products has an "On lists" column: how many buyers have saved each product. You see the number, never the names — buyers stay anonymous until they choose to contact you.
Send an offer. On any product with saved interest, open the row menu → Send offer. You set:
- the offer price (in your product's currency),
- an optional note ("Spring stock clearance"),
- how long it's valid — 3, 7, 14 or 30 days.
Every buyer who saved that product gets notified. They see your offer with a countdown; you'll learn who they are the moment one of them responds. One offer per product per 7 days — scarcity is what makes offers work.
When someone responds, one of two things lands in your inbox:
- a quote request at your offer price — handle it like any quote, or
- a counter-offer — a card in Messages with their price and a 7-day clock. You can Accept, Counter with a new price, or Decline.
If you buy
Products you saved can come back to you cheaper. When a supplier sends an offer, you get a notification, and the product page shows the offer: the regular price crossed out, the offer price, the note, and how long it's valid (under 24 hours it becomes a live countdown).
- Request at this price sends a quote request with the price filled in.
- Counter proposes your own price. You'll tick a consent box first — countering starts a conversation, so the supplier will see who you are from that point on. Until then, you're just a number to them.
How the negotiation works
The whole back-and-forth lives in one Messages thread as cards:
- Each card shows the current price, the full price trail (89 → 82 → 85), any note, and the time left.
- It's strictly turn-based — after you counter, the other side moves.
- Each counter resets a 7-day clock. If nobody acts in time, the negotiation expires on its own.
- Accept locks the deal: an "Agreed at …" card appears with the final price, and you continue in the same thread with quantities, delivery and paperwork.
Nothing in the trail can be edited or deleted afterwards — by either side or by us. If there's ever a disagreement about who offered what, the cards are the record.
Tip: the ✨ assistant button in a thread can write a Negotiation brief — what's open, what's been proposed, what's unanswered. It shows itself once when it's new; after that you'll find it under Chat history → Briefings.
Common questions
Why can't I send another offer? One offer per product per 7 days. The form shows the date the next one is possible.
Can I take an offer back? No — but it expires on the date you set, and expired offers show nothing to buyers.
Who sees my offer? Only buyers who had that product on their list at the moment you sent it. It's not public and doesn't change your listed price.
The buttons on a card are gone. Either it's not your turn, the negotiation has expired, or a deal was already agreed — the card says which.